This Privacy Policy explains how Lisa Firer (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit this website or engage with our services. We are based in Cape Town, South Africa, and are committed to protecting your privacy in accordance with the Protection of Personal Information Act (POPIA).
1. Information We Collect
We may collect and process the following personal information:
Contact information such as your name, email address, and phone number;
Communication data including information you provide when you contact us via forms or email;
Booking or service information including details relevant to sessions, workshops, or consultations;
Website usage data including IP address, browser type, and general usage patterns (via cookies or analytics tools).
2. How We Use Your Information
We use your information to respond to enquiries and communicate with you; provide and manage our services (including mindfulness sessions, movement classes, workshops, and related offerings); send important updates or administrative information; improve our website and services; and comply with legal or regulatory obligations. We do not sell or rent your personal information to third parties.
3. Legal Basis for Processing
We process your personal information in accordance with POPIA based on your consent; the necessity to perform a service or agreement with you; compliance with legal obligations; and our legitimate interests, where these do not override your rights.
4. Sharing of Information
We may share your information with service providers who assist with website hosting, email, or administration, and with legal or regulatory authorities where required. All third parties are required to respect the confidentiality and security of your information.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration. However, no method of transmission over the internet is completely secure.
6. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your browsing experience, analyse website traffic, and improve functionality. You can modify your browser settings to decline cookies if you prefer.
7. Your Rights
In terms of POPIA, you have the right to access the personal information we hold about you; request correction or deletion of your information; object to or restrict processing; withdraw consent at any time; and lodge a complaint with the Information Regulator of South Africa.
8. Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal and regulatory requirements.
9. Third-Party Links
This website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled:
Lisa Firer
Cape Town, South Africa
Email: lisa@lisafirer.co.za
